Privacy
policy

3.1 — Information you give us

We collect personal data when you fill in a contact form on our secure subdomain forms.akreadigital.com.

This may include:

• Your name

• Email address

• Phone number

• Professional details

• The content of your message

We only collect what is needed to handle your enquiry. No personal data is gathered automatically — we never collect anything without a deliberate action on your part.

3.2 — Domain name data

When you register or manage domain names through domains.akreadigital.com, we may need to collect certain data required by ICANN and the relevant registries — such as registrant identity, administrative contacts and billing details.

This data may be shared with our accredited registrar partner Tucows Inc., but only to the extent strictly necessary to deliver the service.

3.3 — CRM data

Information you share through forms or professional exchanges may be stored in our CRM system, which runs on Odoo.

We use it for:

• Handling incoming enquiries

• Following up on business opportunities

• Preparing quotes and invoices

• Managing contracts

3.4 — Website analytics

We use Visitors Now, LLC to understand how people use the Website.

The tool is set up with privacy as the default:

• No persistent analytics cookies

• No ad tracking whatsoever

• Full respect for “Do Not Track” and “Global Privacy Control” signals

All statistical data is processed within the EU and cannot be traced back to any individual visitor.

AKREA DIGITAL is the data controller; Visitors Now, LLC acts as a data processor under Article 28 of the GDPR.

3.5 — Payment data

Payments for AKREA DIGITAL services are handled by Stripe, Inc., a trusted payment service provider.

When you make a payment, the following data may be processed:

• Your name

• Email address

• Billing address

• Payment method details

• Transaction data

Payment details are collected and processed directly by Stripe on their own PCI-DSS-compliant infrastructure. They never pass through our servers.

AKREA DIGITAL never sees your full card number.

Stripe acts in two capacities:

• As our data processor for payments made through the Website

• As an independent data controller for its own regulatory obligations — including fraud prevention, anti-money laundering, financial compliance and other duties that apply to licensed payment institutions

You can read Stripe’s own privacy policy at: https://stripe.com/privacy

7.1 — Transfers to Canada

Domain name registration and management services delivered in partnership with Tucows Inc. may involve transferring data to Canada.

Canada benefits from a European Commission adequacy decision covering commercial organisations subject to the Personal Information Protection and Electronic Documents Act (PIPEDA).

Transfers to these entities are therefore deemed to provide an adequate level of protection under Article 45 of the GDPR.

Depending on the domain extension involved, some operations may also be handled by entities or registries based within the EU.

7.2 — Transfers to the United States

Some of our service providers — notably Stripe, Inc. — are based in the United States.

Transfers to these entities are safeguarded under Articles 44 et seq. of the GDPR, through:

• The EU–US Data Privacy Framework, where applicable

• Standard contractual clauses approved by the European Commission

• Appropriate technical and organisational safeguards

Where these providers act as independent data controllers for their own regulatory obligations, such transfers are carried out under their own responsibility and compliance framework.

7.3 — General safeguards

AKREA DIGITAL ensures that every data transfer outside the EU:

• Has a valid legal basis

• Is backed by appropriate safeguards

• Has been assessed for the level of protection it provides

• Is limited to the data that is strictly necessary